OFFBEAT / THE FEATURE DIRECTORY A LITTLE ORDER. A LOT OF CHARACTER.
All the moving parts.One good rhythm. From “shall we?” to “all paid.” A home for the work, the people and the money that make your agency tick.
EVERY LITTLE THING, WORKING TOGETHER. That’s the idea.
01 The work↓ 02 The clients↓ 03 The money↓ 04 The studio↓
01 THE WORKGive every yessome boundaries. A clear scope, a visible cost and room for the next good idea.
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Retainers & projects Keep the client, creative fee, owner and dates together, whether the work repeats every month or wraps on a deadline.
Recurring retainers and fixed-fee projects Active, paused and ended engagements Costs, files and invoices connected to the work See the workflow ↗ Time & delivery costs Give the hours and outside costs somewhere to land. See what delivery has used before another small request becomes a big one.
Time at internal cost rates Fixed delivery costs against each engagement A shared record of what went into the work See the workflow ↗ Fees & contribution Compare the agreed creative fee with recorded delivery costs. Keep an eye on fee use while there is still time for a scope conversation.
Fee, cost and remaining contribution together Early signals when delivery uses too much of the fee Separate views for each working currency Contribution is fee minus recorded delivery costs, before agency overheads. It is not net profit.
See the workflow ↗ Track media you have floated and what the client still owes. Keep it separate from your creative fee and delivery costs.
A dedicated media ledger Outstanding amounts and aging Separate media lines on invoices See the workflow ↗
02 THE CLIENTSLess back-and-forth.More on the same page. The context, the current file and the actual decision. All easy to find.
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Clients & relationships Bring the client’s engagements and relationship history together. Leave useful context for the next person in the conversation.
Client records and connected engagements Dated wins, complaints and risk notes Internal relationship notes kept private Deliverables & files Give deliverables a status and files a version history. Prepare the next round inside the agency, then publish when it is ready.
Deliverables connected to an engagement Versioned files with a clear publishing step Published work available in the client portal See the workflow ↗ Client approvals Tie approval to the version the client actually reviewed. Keep change requests and decisions with the work they refer to.
Approvals for a specific file version Change requests with client feedback A decision history your team can find See the workflow ↗ Client portal Give each client a secure place to find shared work, leave a decision and take care of invoices, without seeing your internal numbers.
Secure access links for client contacts Published files, statuses and issued invoices Payment options and proof uploads in one place See the workflow ↗
03 THE MONEYGood work deservesa paid invoice. From the first invoice line to the final payment confirmation.
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Invoices Turn the agreed work into an invoice you can review, issue and share. Keep creative fees and media on their own lines.
Invoice drafts from engagement periods Payment terms, instructions and printable invoices GST/SST fields for SG/MY; reviewed manual tax rates elsewhere Offbeat supports invoicing, not tax filing or government e-invoicing.
See the workflow ↗ Recurring billing Set the monthly retainer schedule once. Generate invoices after the service period closes, with automatic card collection where supported and authorized.
Monthly retainer invoice schedules Client-approved saved-card limits and revocation Follow-up when an automatic collection fails Saved-card collection uses eligible Stripe connections. Xendit and bank transfers are paid per invoice.
See the workflow ↗ Payment collection Connect your own Stripe or Xendit account and give clients a hosted checkout from their invoice. Keep confirmed payment activity close to the work.
Bring your own Stripe or Xendit account Local methods available through your connected gateway Guided Offbeat Payments setup for eligible Singapore agencies Methods and currencies depend on gateway eligibility and activation. Own-account connections have no Offbeat transaction fee; Offbeat Payments adds 0.5% plus processor fees.
See the workflow ↗ Bank transfers & proof Let clients upload a transfer receipt against an invoice. Your agency checks what arrived, then approves the payment or explains what needs correcting.
Private PDF or image proof, date and reference Approve the full payment or reject with a reason Corrected submissions, decision history and notifications Full invoice payments only. New collection attempts and overdue reminders pause while proof awaits review.
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04 THE STUDIOA clearer head.A happier studio. See what needs attention and give the right people a way to act on it.
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Agency insights Find the engagements contributing most, the clients showing risk and the accounts that may have room for more scope.
Contribution comparisons across engagements At-risk and expansion signals with reasons Context from delivery costs and relationship notes These are rules based on recorded activity, not AI churn predictions.
See the workflow ↗ Agency setup Create your agency workspace, set your home base and start bringing your real work into Offbeat. Your first 30 days are free, with no card required.
Onboarding across all 11 Southeast Asian countries Your business details, currency and timezone A guided setup checklist for the first steps Team & access Invite the people who run your agency and give them an appropriate role. Keep the agency workspace and client access separate.
Email invitations to your workspace Owner, admin and member roles Agency controls for client portal contacts Email & notifications Give approvals, invoice reminders and payment decisions a clear next step. Keep track of updates in the workspace and through email.
Workspace notification inbox Client updates and payment proof decisions Email preferences and delivery history
30 DAYS TO FIND YOUR RHYTHM Your agency.With room to move.
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No card required. Yours to explore for 30 days.
GOOD AT THE WORK. BETTER AT THE BUSINESS.